My best advice would be to clear the cache and cookies from your browser, close all tabs, then try again. I checked it from our end and it’s working. Let us know if you still can’t see it.
All songs. However, I took another route thru the website and they played. Must be some odd glitch in the system. Will try to recreate it when I have my laptop handy.
From the main page, I clicked on "Play Your Part" at the top of the page, then clicked on the Sopranos part, and got the error code. I clicked on "Spring 2025", then clicked on the Sopranos part, and it played. To make sure, I went back to the main page, clicked on "Play Your Part" again, and this time it played.
Tried another browser to recreate the error, and this time it played. I am stumped, but at least now I know what to do to get it working.
My best advice would be to clear the cache and cookies from your browser, close all tabs, then try again. I checked it from our end and it’s working. Let us know if you still can’t see it.
Shelly
Just got this error code: "Failed to play this media: it may not be supported by this browser."
Tried both Safari and Brave browsers; same error code. I was able to access last week, but not today (28 Jan).
Are you receiving this on all songs or just one or two? If so, which ones?
All songs. However, I took another route thru the website and they played. Must be some odd glitch in the system. Will try to recreate it when I have my laptop handy.
From the main page, I clicked on "Play Your Part" at the top of the page, then clicked on the Sopranos part, and got the error code. I clicked on "Spring 2025", then clicked on the Sopranos part, and it played. To make sure, I went back to the main page, clicked on "Play Your Part" again, and this time it played.
Tried another browser to recreate the error, and this time it played. I am stumped, but at least now I know what to do to get it working.